My chart app iPhone 12 & ios16.0
since I upgraded to iOS 16 I have to reload my health care provider every time I open the My Chart app. Do you have a fix for this. I’ve deleted and reinstalled then app several times.
User profile for user:
ShannonM1
User level:
Community Specialist
Hello sfspec,
For assistance with third-party health applications, we'd recommend that you reach out to the developer for assistance. Here's how to How to contact an app developer - Apple Support
- Open the App Store on your iPhone, iPad, or iPod touch.
- Search for the app, then tap it. If you can't find it, tap the account button
or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app. - The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
Thanks for using Apple Support Communities!