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I have a brand new iPad Air. I set it up with my iPhone. Now when I turn it on, all there is are different languages saying hello. There is no Home Screen.

I have a brand new iPad Air, I set it up via my iPhone. Now when I turn it on, I only see different languages saying “hello”. I can’t enter my passcode and there is no Home Screen. Did an error occur with the set up??

iPad Air, iOS 10

Posted on Sep 21, 2022 8:46 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2022 8:51 PM

The Hello screen will still initially be present and appear after you set the iPad up.

What happens after you progress past the Hello screen?

Your iPad should go right to the Home screen after that.


Best of Luck to You!

2 replies

I have a brand new iPad Air. I set it up with my iPhone. Now when I turn it on, all there is are different languages saying hello. There is no Home Screen.

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