The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Few days ago I bought a MacBook Pro 2019 from a friend. Today I start an internet recovery on this Mac after reinstalling macOS Catalina there is a profile installed in it and now I'm unable to remove even I can't get in recovery mode it shows lock.
What I need to do how can I remove it??
MacBook Pro 13″, macOS 12.6
You'll need to contact the organization that manages the device (the one with the MDM).
I have sent an email to the organisation and waiting for positive response.
Thank you for your assistance.
MDM Profile is marked as unremoveable
