SOS stuck after charging iPhone 14 Pro

While it isn’t normal on your phone, it doesn’t appear to be a problem with over 500 million other phones that have been updated, so it’s something that you need to troubleshoot, or contact Apple for help with troubleshooting your phone’s problem.

Instead of restarting your phone, just turn on Airplane mode for 15-30 seconds.

When the phone is charging, how strong is the cellular signal at the location of the charging? If it is very weak the phone can lose its network connection. After trying to reconnect for a while, it will stop to avoid wasting energy until you force it to re-scan.

This also happens to my iphone 14 pro. Phone works fine all day then after overnight charging no cellular or wifi internet until I reboot the phone.

Apple even sent me a replacement phone and it still does the same thing. And I also use express vpn. One of the techs at apple said it was express vpn that was causing it.

Going to uninstall the tonight and see if that works. I’ll report back.

I have made 2 changes that seemed to have solved the problem. I’m not sure that they are related, probably not but I am no longer having the issue.

1. Verizon did not set up my phone properly with the digital SIM card. This caused issues with mms texting. I could not text images to android users or simple text messages to groups that include android users (apparently group messages are sent via mms). Verizon reconfigured and it resolved the texting issue. I also did not have the SOS issue after this. Could be coincidence.

2. I the. Reached out to Express VPN and they had me change a setting. Settings>Network Protection> unselect the first option to block internet traffic.

Hope this helps.

As I mentioned, in my earlier post, you cannot simply turn off your VPN. If you completely uninstall it, you will find that the issue seems to be resolved.

go to settings > general > vpn

Update:

I deleted the express vpn app and all the problems are gone for the last couple of days. I never had this problem before but I guess there is a bug with ios 16 and express vpn.

I am also using express vpn. I believe this is a vpn issue. It does not resolve if you turn the vpn off. I believe it will resolve if you totally remove it. I don’t think it is specific to express vpn but vpn’s in general. But I’m not sure.

I guess it could be a coincidence that 3 out of the 5 people on this topic all have express vpn? I have also spoken with Apple and they told me vpn’s can cause an issue with the sos functionality. Perhaps you should test it out. Or don’t…. worked for me.

Try to do a force restart -> Force restart iPhone – Apple Support (UK)

 Let us know if it doesn't work.

It Worked !!! No problems this AM upon completion of charge !!! The change in the Express VPN settings fixed the issue with no network after charging.

You might try reinstalling the VPN. Any time you update it can invalidate the VPN settings that were valid for the previous version.

Do you have a VPN installed?

Ah, your problem is Express VPN. You may love it, but it doesn’t love you.

Thanks for providing feedback, especially with respect to Express VPN. The MMS problem is not related to the SOS. When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

I also have the same issue where i cannot send a text to an android user. Tried to text a bunch of android users on christmas day and didn't go through so i used signal instead.

I believe Lawrence is correct that it’s definitely the vpn. I just deleted express vpn and will see if fixes all of these issues.

The vpn made me feel anonymous but can I really trust them??