Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have set up a new mailbox as I've done countless times and for some reason none of the emails i'm putting into it are being stored there. It keeps indicating zero messages when I click on the mailbox and I have no idea where the emails went.

I have set up a new mailbox as I've done countless times and for some reason none of the emails i'm putting into it are being stored there. It keeps indicating zero messages when I click on the mailbox and I have no idea where the emails went.

iMac 21.5″, macOS 10.13

Posted on Sep 22, 2022 4:40 AM

Reply
3 replies

Sep 22, 2022 6:26 AM in response to Lizzy6195

Sorry but can not duplicate this issue on any of the 3 Apple Computers running Monterey 12.6.




1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

I have set up a new mailbox as I've done countless times and for some reason none of the emails i'm putting into it are being stored there. It keeps indicating zero messages when I click on the mailbox and I have no idea where the emails went.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.