imac keeps crashing, whilst hardware check gives no issues

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Level 1

4 points

imac keeps crashing, whilst hardware check gives no issues

Hello All,

Since a while ago, my iMac (late 2015 4k)keeps crashing from time to time. It reboots and gives me an error report like enclosed. Tried many options I've found on the community. I reinstalled the OS (Monterey) multiple times, I ran harddisk/diagnostic checks, I did reset of the NVRAM, PRAM, and SMC. But still no succes nor any issues found by the apple checks. The iMac still freezes, whilst there is hardly any cpu load and reboots.

I don't know what else I can do. The issues report doesn't give me a clue. So I taught maybe it does to someone on the community. Or perhaps someone has an option I haven't tried yet.

Hope any of you can help out

Greetings from Gouda

(not the cheese, but the city ;)

iMac 21.5″, macOS 12.1

Posted on Sep 22, 2022 4:35 AM

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Answer 1

Mal-S

Level 5

5,038 points

Sep 22, 2022 5:01 AM in response to Gouda80

The report is equally unintelligible to me so I’m going to suggest a few things to try, some may not be applicable to your system.

uninstall any antivirus or cleanup apps
uninstall and manufacturer’s HD software
check your login items to see what’s loading in the background
restart in safe mode followed by a normal restart
unplug your peripherals then try them one at a time to see if they cause a crash

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Answer 2

Gouda80 Author

Level 1

4 points

Sep 22, 2022 5:19 AM in response to Mal-S

Hi Mal-s,

Thanks for your reply and suggestions. Unfortunately these steps I;ve tried too or are not applicable.

The os has been freshly reinstalled, so there are no additional apps (not even extra apple ones), antivirus or any extra's loading in the background. Normal start after safe mode, tried many times. Besides standard apple mouse/keyboard I have no peripherals at all.

:(

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