After the software update is downloaded, it reflects “Preparing updates . . . “ but nothing happens. I have restarted and al so shutdown, unplugged and turned back on but every time I get to this point it just freezes.

After the software update is downloaded, it reflects “Preparing updates . . . “ but nothing happens. I have restarted and al so shutdown, unplugged and turned back on but every time I get to this point it just freezes.

iMac 21.5″, macOS 12.5

Posted on Sep 22, 2022 7:07 AM

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1 reply

Sep 22, 2022 8:07 AM in response to HighSierra1013

HighSierra1013 wrote:

After the software update is downloaded, it reflects “Preparing updates . . . “ but nothing happens. I have restarted and al so shutdown, unplugged and turned back on but every time I get to this point it just freezes.


Did you try launching the installer from a Safeboot....


Log in SafeBoot How to use safe mode on your Mac - Apple Support


If you have the full installer it sits in your Application folder "Install macOS Monterey.app" you launch it like an other applications.

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After the software update is downloaded, it reflects “Preparing updates . . . “ but nothing happens. I have restarted and al so shutdown, unplugged and turned back on but every time I get to this point it just freezes.

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