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phone is frozen

my phone is completely frozen on the home screen and I've tried restarting it and nothings working, what can I do?

Posted on Sep 22, 2022 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2022 9:41 AM

First try a Forced restart Force restart iPhone – Apple Support (UK)

Follow the movements exactly for your phone model.


After that

If your iPhone won't turn on or is frozen – Apple Support (UK)


If no better you should arrange a repair 

iPhone Service & Repair - Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 22, 2022 9:41 AM in response to kittymannan05

First try a Forced restart Force restart iPhone – Apple Support (UK)

Follow the movements exactly for your phone model.


After that

If your iPhone won't turn on or is frozen – Apple Support (UK)


If no better you should arrange a repair 

iPhone Service & Repair - Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support



phone is frozen

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