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Level 1

4 points

frozen phone

hey my phone is completely frozen i cant even get it to turn off what do i do

iPhone 12

Posted on Jul 13, 2023 9:34 AM

Top-ranking reply

Level 9

67,504 points

Posted on Jul 13, 2023 9:36 AM

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

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