HP Officejet Pro 9020
Suddenly a week ago after updates to MacOS Catalina version 10.15.7 the printer won't connect to my Mac ...states its offline but the wireless light is one and printer says connected
iMac 27″, macOS 10.15
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Suddenly a week ago after updates to MacOS Catalina version 10.15.7 the printer won't connect to my Mac ...states its offline but the wireless light is one and printer says connected
iMac 27″, macOS 10.15
Hi,
Also, the HP OfficeJet Pro 9020 All-In-One Printer is listed in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. An AirPrint-enabled model is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac computer are connected to the same network (Wi-Fi router). AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections.
If you are using AirPrint, and there is a problem, you could try the following full procedure (in this order):
Power off the Wi-Fi router, the printer, the iMac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iMac. Finally, power on all other devices/computers.
Hi,
Also, the HP OfficeJet Pro 9020 All-In-One Printer is listed in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. An AirPrint-enabled model is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac computer are connected to the same network (Wi-Fi router). AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections.
If you are using AirPrint, and there is a problem, you could try the following full procedure (in this order):
Power off the Wi-Fi router, the printer, the iMac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iMac. Finally, power on all other devices/computers.
+1 to Jan's suggestion. We just replaced a networked printer yesterday and it do not show up in the Printer sys Prefs until we power-cycled the router.
Thank you so much! This did the trick and printer is back online!
Glad to hear that, you’re welcome.
HP Officejet Pro 9020