Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

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Posted on Sep 27, 2022 9:08 AM

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

210 replies
Question marked as Top-ranking reply

Sep 27, 2022 9:08 AM in response to flb777

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

Dec 12, 2022 4:47 PM in response to Toooldforthis33

Hello Toooldforthis33


This has happened to me several times, since I bought my iPhone 14 Pro. Your phone is not dead. The screen brightness turned itself all the way down, to black. There’s a quick and easy solution to restore the brightness, on your screen.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

Ask Siri to turn up the brightness - literally say, “Turn up the Brightness.” Even though the screen is black, a slider will appear on the screen.

Slide the slider, to the right, to turn up the brightness on the screen.

It won’t stop the issue from happening again, but it works. You won’t have to reboot your phone.

May 10, 2023 8:32 AM in response to flb777

The same thing (froze black screen after overnight charging) just happened to my iPhone 14 pro this morning. I tried the Apple’s standard restart protocol but my iPhone was still “dead.”


So I did the hard reset by pressing/holding down volume and power buttons for a minute also. I got a plug-in-cable-to -computer “RESTORE” screen . I connected my iPhone with my laptop (support.Apple.Com/screen/restore)


Then my iPhone came back with normal sceeen.


I never had this problem with my iPhone 14 pro before latest iOS update iOS 16.4.1 (a).

Nov 28, 2022 1:17 AM in response to flb777

Hi everyone.

I woke up this morning and found out that this had happened to my iPhone 14 pro max. The tip of volume up/down then hold the power button worked after a few tries (thankfully), but what I'm amazed at is that this was first reported 2 months ago and still hasn't been fixed by Apple. It's the first time this has happened to an iPhone of mine (and I've had them all!), but come on Apple, this should be fixed by now.

Dec 2, 2022 9:31 AM in response to flb777

The first time this happened on my Iphone 14, the reset worked (volume buttons, then hold power button for a long time). It just happened again this morning when i took it off USB charger. Reset did not work. Tried 3-4 times . Finally, after holding power button for a long long time, a message popped up that showed message to connect phone to computer. When i connected to computer it said I needed update to firmware. Said 9 minutes remaining. We will see if this is a permanent fix.

Dec 28, 2022 5:32 AM in response to flb777

Happened to me while my 14 pro max was charging. In the morning noticed the “always awake” or whatever you call it screen was completely black. Used a different charger, tried resetting it nothing. Then found the volume up, volume down, then hold down side power button and it worked after a few seconds. Caused a panic, but luckily was an easy fix

Jan 3, 2023 8:15 PM in response to flb777

I encountered this same issue. My iPhone 14 Max Pro on iOS 16.2 died while it was charging overnight. I had a mini meltdown early in the morning... Apple should reimburse me for mental distress *lol*

Found the workaround fix in this thread - press the up volume button once then the down volume once and hold the power button on the right side until you see the Apple logo. This resets the iPhone.

Jan 19, 2023 4:02 AM in response to FrustratedMary

i’ve posted a method to get past the black screen event, several times on this forum thread. I had this happen four or five times, in the months after I bought my 14pro. The method, using Siri, fixes the problem, instantly, every time. I upgraded to the latest firmware and switched to using the Mag Safe charger, the problem hasn’t happened in quite some time. When this was happening, to my phone, I was using a wireless charger - a platform thing that you lay the phone on, to charge, but not Mag Safe - the Apple brand magnetic disc charger. Don’t know if it was the firmware update or the Mag Safe charger that fixed the problem. What charging method do you use? If it happens again, ask SIRI, to turn up the brightness, for you, and see what happens.

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Why did my iPhone 14 screen go black?

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