Why did my iPhone 14 screen go black?

I saw a tutorial ; press the up volume button once then the down volume once and hold the power button on the right side until you see the Apple logo. This resets the iPhone. It’s a firmware bug. I hope Apple fixes this soon. I had a mini melt down

Hello Toooldforthis33

This has happened to me several times, since I bought my iPhone 14 Pro. Your phone is not dead. The screen brightness turned itself all the way down, to black. There’s a quick and easy solution to restore the brightness, on your screen.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

Ask Siri to turn up the brightness - literally say, “Turn up the Brightness.” Even though the screen is black, a slider will appear on the screen.

Slide the slider, to the right, to turn up the brightness on the screen.

It won’t stop the issue from happening again, but it works. You won’t have to reboot your phone.

I was having this issue, and the vol-up, vol-down, side button fix stopped working for me, the iPhone was just a brick and nothing I did worked.

I eventually got back to the UK and took it to an Apple Store. They plugged it in and eventually got it to turn on, I’m not sure exactly how, it did take about 10 minutes.

Once on we made a backup of the data and reset the device back to factory settings. Then ran through the device set-up again and restored the data from the backup.

I'm not sure how important it is but when I first got the device I originally set it up by holding it near my old phone and having it do an auto-setup from the previous device, this time I set it up from the backup.

Also, after some discussion with the Apple guy he told me he’d seen iPhone 14 devices have problems where the image on the Home/Lock Screen is a custom image. My device does have a custom image on the Lock and Home Screens (same image on both). Once my device had finished setting up I checked (press and hold the Lock Screen to see this) and the device showed that the custom image was no longer in my Photos folder and couldn’t be found on the cloud. The image was still showing on the Lock/Home Screens and looked fine but the link to the original image was gone (I do remember deleting it, assuming I didn’t need to keep it).

I’m not sure why the device even reported that it had lost the link to the original image, but since it was reporting it and the Apple guy said this might be a problem I changed to a standard Apple image for both Lock and Home Screen.

I’ve also switched off Raise To Wake.

I don’t know which of the following fixed the issue but it’s been 2 months now and the phone’s worked flawlessly

• Reset and restore from backup
• Changing the Home/Lock Screen to non-custom
• Removing Raise To Wake

Hopefully this helps other for whom the vol-up, vol-down, side button fix doesn’t work.

The same thing (froze black screen after overnight charging) just happened to my iPhone 14 pro this morning. I tried the Apple’s standard restart protocol but my iPhone was still “dead.”

So I did the hard reset by pressing/holding down volume and power buttons for a minute also. I got a plug-in-cable-to -computer “RESTORE” screen . I connected my iPhone with my laptop (support.Apple.Com/screen/restore)

Then my iPhone came back with normal sceeen.

I never had this problem with my iPhone 14 pro before latest iOS update iOS 16.4.1 (a).

Thank you!! This worked!! After clicking the volume buttons, I held down the button on the right for like a minute until it restarted. I almost lost my mind since this phone is 3 days since I’ve received it.

This has happened a couple of times with my iPhone 14 Max Pro. I always keep the iOS up to date and there has been at least one, if not two updates between the first and second incidents, so whatever the cause, it either has not been resolved in the most recent update, or is down to some other issue with the firmware or hardware.

On both occasions, the BSOD occurred whilst charging overnight via cable and on both occasions, the issue was resolved by the - quick squeeze volume Up, quick squeeze volume Down and long squeeze on the right side button until the Apple logo appears - technique, though it took several attempts on the second occasion. Timing the squeezes seems to be critical, with ‘quick’ the operative word.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

Ask Siri to turn up the brightness. A slider will appear on the screen.

Slide to turn up the brightness on the screen.

It won’t stop the issue from happening again, (happened to me, again, this morning) but it works. You won’t have to reboot your phone.

Hi everyone.

I woke up this morning and found out that this had happened to my iPhone 14 pro max. The tip of volume up/down then hold the power button worked after a few tries (thankfully), but what I'm amazed at is that this was first reported 2 months ago and still hasn't been fixed by Apple. It's the first time this has happened to an iPhone of mine (and I've had them all!), but come on Apple, this should be fixed by now.

Happened to me while my 14 pro max was charging. In the morning noticed the “always awake” or whatever you call it screen was completely black. Used a different charger, tried resetting it nothing. Then found the volume up, volume down, then hold down side power button and it worked after a few seconds. Caused a panic, but luckily was an easy fix

Plugged my iphone in at 3am and at 9am it’s completely dead - so disappointing that a 7 day old £1k plus iPhone 14 Promax can do this but with no support or mention from Apple.

Volume up down and long hold on power button worked after a frantic look on Google.

Cmon Apple get your act together and look after your loyal customers

Here is how to force-restart your phone:

 then

• Press and quickly release VOLUME DOWN

     then

• Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

Press Vol UP 1 time

Then volume DOWN 1 time

Then press and HOLD power

this worked on iPhone 14 Pro

• Press and quickly release VOLUME UP

     then

• Press and quickly release VOLUME DOWN

     then

• Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

I unplugged my iPhone 14 pro this morning After charging all night and had the black screen of death. Watched a you tube video on quick fix and that solved my problem. Clicked the on button then the off button quickly ( one at a time) then held down the power button on right side of phone for about 40 seconds and my phone turned back on. Hope this helps.

Happened to me this morning. iPhone 14 pro max. Wireless charged all night, woke up to a locked phone with a black screen. Pressed the volume up, then down, then held the power button until it reset and started. Not a great sign for a brand new $1000 plus phone!