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Globe with warning symbol:
A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the internet, but couldn't.
If you can't start up from macOS Recovery:
If your Mac can't start up from its built-in macOS Recovery system, it might try to start up from macOS Recovery over the Internet. When that happens, you see a spinning globe instead of an Apple logo during startup:
To manually start up from Internet Recovery, press and hold either of these key combinations at startup:
- Option-Command-R
- Shift-Option-Command-R
- Learn more
If startup from Internet Recovery is unsuccessful, you see a globe with a warning symbol (exclamation point):
If you see the globe and warning symbol, try these solutions:
- Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu
, if available. - Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
- Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
- Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
- Try again later, because the issue might be temporary.
- Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.
If you still need help, please contact Apple Support:
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Live chat using Messages. 💬