mail app stuck indexing since updating to iOS 16

The mail app has been indexing since upgrading to iOS 16 on launch day. Is there anything I can do to get it started again or stop it?



iOS 16.0.2

iPhone 13 Pro Max

Posted on Sep 23, 2022 6:28 PM

Reply
7 replies

Sep 26, 2022 11:22 AM in response to Symp EL

Hi Symp EL,


Thanks for posting in Apple Communities.


To fix Mail indexing, if you haven't done so already, restart your iPhone. Next, disable and re-enable search settings to make sure the indexing is working correctly. To do so, go to Settings > Mail > Siri & Search.


Disable any settings currently enabled, restart your iPhone, and turn the settings back on.


Regards.


Sep 26, 2022 1:41 PM in response to Symp EL

Hi Symp EL,


Was the Mail app closed prior to restarting your iPhone? Closing the app can resolved many unexpected issues we may encounter.


To close an app:


  1. From the Home Screen, swipe up from the bottom of the screen pausing in the middle
  2. Swipe lift or right to locate the Mail app preview
  3. Swipe up on the Mail app preview to close it out


Close an app on your iPhone or iPod touch - Apple Support


You can also confirm that the latest version of iOS 16 is currently installed. The latest version if currently iOS 16.0.2. To install any available update go to Settings > General > Software Updates.


Update your iPhone or iPad - Apple Support


Hope that helps!



Sep 26, 2022 3:44 PM in response to Symp EL

Symp EL,


You'll want to continue partnering with Apple Support directly then to get the best help. If you didn't get a resolution to your satisfaction then reach out to them again and let them know what has been tried even from the steps provided here to see what's the next best thing to do.


They'll be in the best position to help as all steps to resolve this on your own have been completed.


Take care.

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mail app stuck indexing since updating to iOS 16

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