You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund request

Hi everyone, I’ve purchased an App name ‘Cam Translator’ but it did not work as expected. I asked Apple to refund and Apple approved my request showing the ‘refunded’ status on this web ‘https://reportaproblem.apple.com/status’. I made my refund request on September 13, 2022. The ‘funded’ status I received from Apple was on September 14, 2022. However, my bank account was charged because of this purchase on September 15, 2022. This can be interpreted that the Apple’s approval for refunding was invalid or ineffective. Would you please advice how this problem can be solved? Thanks in advance for your guidance.

Posted on Sep 23, 2022 10:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2022 10:45 PM

If Apple approved the refund, the money will be returned using the same manner of payment. It can take up to 30 days.


3 replies

Refund request

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.