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Money went to the wrong person

It looks like someone sent money to themselves from my account but at the time I didn’t have any extra verification to my Apple Pay an would like to get refunded because this non contact person was supposed to get 70$


[Image Edited by Moderator to Remove Personal Information]

iPhone 13 Pro Max, iOS 15

Posted on Sep 24, 2022 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2022 7:22 AM

  • Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police (and since you have their number it will be super easy to find them) and report it here - contact us to open a dispute
  • If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
  • If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers If you reported a scam to your bank they may have illegally initiated an Apple Cash transfer of the amount you were scammed. This is not a refund since it is your money they transferred. Do not report a scam to your bank because they have no authority to interact. Go to this link https://applecash.greendot.com/termsconditions/ and go to section 9 for a way to contact Green Dot.



2 replies
Question marked as Top-ranking reply

Sep 24, 2022 7:22 AM in response to its194

  • Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police (and since you have their number it will be super easy to find them) and report it here - contact us to open a dispute
  • If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
  • If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers If you reported a scam to your bank they may have illegally initiated an Apple Cash transfer of the amount you were scammed. This is not a refund since it is your money they transferred. Do not report a scam to your bank because they have no authority to interact. Go to this link https://applecash.greendot.com/termsconditions/ and go to section 9 for a way to contact Green Dot.



Money went to the wrong person

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