You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 14 Camera is Blurry

My brand new iPhone 14 Pro Max’s camera is blurry whenever attempting to take close up pictures in 3rd party apps like Amazon, Target, Walmart (ie barcode scans). Phone is brand new out the box, updated to latest iOS (16.0.2), and have reinstalled the apps.


Anyone else with this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Sep 24, 2022 9:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 12:46 PM

All I can say is I've had iPhones for over 10 years and I've never had the issues with the camera, both native and third-party apps and accessing the camera as I've had now with the new iPhone 14 Pro. Look at the picture attached. I made it this morning using the native camera unfortunately due to the focal distance, the iPhone could not figure out which camera to use and kept switching back-and-forth and ended up with a blurry picture. That is an issue with the iOS that did not exist before this version of the iPhone. I am seriously considering going back to an iPhone 13 as the issues did not exist with that phone.

162 replies

Nov 22, 2022 9:33 AM in response to Crystal_1215

The Apple camera should auto switch to the ultra wide lens to be able to focus on close objects unless you've shut that function off:


Take macro photos and videos with your iPhone camera - Apple Support


If you feel your phone has an issue, take your phone in to be examined:


Genius Bar Reservation and Apple Support Options - Apple


or contact Apple Support directly.


Contact - Official Apple Support





Dec 2, 2022 2:55 AM in response to Loudon24

If you're worried that you can't scan codes, as I've said it's not an issue, scanning codes works fine; the way the camera system and iOS work together a bar or QR code does not need to be in what appears to the user to be sharp focus for the code scan to work.


The Amazon, Barnes & Noble, Walmart and Walgreens apps can all scan on the iPhone 14 and 14 Pro model phones as can the third-party Scandit app.


If you're trying to take a photo and want to focus on something closer than the minimum focus distance for the wide lens, you need to use Macro mode on a model that supports it:


Take macro photos and videos with your iPhone camera - Apple Support






Dec 7, 2022 7:38 PM in response to samalaska

It is.


When you take photos at night, the camera usually uses night mode, which often requires stabilization of some type like a tripod:


For the best results, hold your iPhone steady until the capture completes. Try placing your iPhone on a solid and secure surface, or use a tripod to increase stability and control of the exposure clarity.

Use Night mode on your iPhone - Apple Support



Dec 26, 2022 2:21 AM in response to Voodoo_23

I can't say which QR codes you are having difficulties which, but I have yet to see my iPhone fail to read a properly formatted QR code.


That doesn't mean there aren't certain apps that don't, but Camera and Scandit both have, the Best Buy app reads QR codes without issue, and the Walmart app reads the QR code on registers for Walmart Pay instantly.


When it comes to bar codes, the Amazon app has read every product bar code I've aimed it at as has the Walmart app.

Jan 7, 2023 12:54 PM in response to Andy_G123

You are too close for the wide camera to focus and the photo must be taken by the ultrawide camera in Macro mode.


The iPhone 13 Pro/Pro Max had similar issues, but the 14 Pro/Pro Max does have a longer minimum focus distance with the standard wide lens, about 7.8" compared to 5.9" or so for the 13 Pro family.


Take macro photos and videos with your iPhone camera - Apple Support


Jan 7, 2023 3:58 PM in response to kheldan

Companies need to update their apps to properly use the new frameworks.


Try a free third-party app like Scandit and you'll see it can scan virtually anything, usually indicating it's the other app that's at fault, not iOS or the device.


If Scandit can't read it, it may show an issue with the code or yes, the OS.


I recommend Scandit as a test as the free app is basically an ad for their scanning solutions so their free app is highly optimized to read various codes from bar codes to QR codes to the format used on the back of many driver's licenses.

Jan 16, 2023 11:29 PM in response to stevenbad

If the capability to work with macro mode in third-party apps was removed in iOS 16, it would be complained about all over the Internet at large, and it was not, even on Reddit.


iOS 16.0.2 did resolve an issue with the vibration reduction system that was causing vibration and blurry photos under certain conditions with some 14 Pro/Pro Max units.


About iOS 16 Updates - Apple Support


Macro mode as present in the Camera app is unavailable to third-party apps, but they may be able to switch in various ways using existing frameworks.


Take macro photos and videos with your iPhone camera - Apple Support





Nov 19, 2022 2:12 PM in response to Krid63

PS: and it is NO hardware issue - as Apple checked my hardware, but they do not have a solution for this problem. Of course they try to make me believe, it is just an individual problem of my 14 pro; however, in the meanwhile, I read of many others, who describe this in English or in German (in other languages, I just didn’t search for it). I am really annoyed, when a luxury article, which costs about $ 2.000 in Germany, doesn’t work as it should. My older and cheaper iPhone SE 2nd gen and my former iPhone 8, which someone else uses now, do not have this problem, both with a single camera. These two of the three lenses do not switch.

Dec 14, 2022 2:46 PM in response to EtaoinShrdlu

That’s kind of a strange QR code that none of my devices will read easily, though my 14 Pro Max will read it eventually (but as “_R1-AT0_630/097_001-2022-12-03T11:25:34MSR9217_2022-12-03T11:25:34_79,65_102,88_0,00_0,00_0,00_2W8XW6ymrV4=_U:ATU24963706-1_zRRUQdC4lug=_5/Ndx259Ves5QxM2ubrATw9T3IvQqMm3/eqbu1Mf0kM/NnqsPMGQcVYlfZawPPfwRZSO9xkgxTwN3JGOKAP5rg==“)


For a normal QR code, Camera can be read a code like this instantly, far away and at this size:


iPhone 14 Camera is Blurry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.