I have turned off follow up suggestions in my Apple email settings but they are still showing up on my iPhone

Over four months later and no fix from Apple. Are we missing something here? Could anyone go to an Apple Store, get the solution, and report back to the 120 “me too” and many comments? Still broken.

I tried everything and finally just bought a new phone thinking that might somehow help. But it’s still broken; it is still randomly moving old emails to the top of my Inbox, and it’s impacting my productivity in a significant way. Between this and the bug that forgets to bcc me on email replies, I’m about five minutes from switching to Android.

Apple needs to stay out of my business! I have turned off the follow up suggestions it is still resending it back into my inbox an email that I sent out. I don’t need them suggesting a follow up. I don’t want them putting a sent email back into my inbox.

Yes, when are they going to make this optional? When? Does anyone on Apple read these posts? It's ridiculous they haven't fixed this "bug" in their software. Such an absolutely useless and annoying feature for me.

I also have turned off the toggle switch for Follow Up Suggestions (on both iPhone & iPad) but I keep getting my emails back to the top of my email inbox a few days after sending if I don’t get a reply. SO Annoying!! And I’ve spoken to 4 Apple Support people…no one knows how to resolve this!

Just as someone mentioned, thinking on switching to Android more and more.

I have been with Apple for more than a decade and even got a MAC in 2018 when it was time to switch my pc. I’m not impressed. I miss Windows and how quick it was. I dread that pinwheel every single time I get on my MAC! Agh!

These little bugs such as the follow-up, photo memories popping up when that feature is turned off too, and so many other things that I can’t remember at the moment. Even though I have most of the Apple apps on iCloud, they don’t update as quick as it should. And do not get me started with the fact that ever since they came up with the Undo Send messages sent simply disappear as if I had not even written them. Not even Windows apps well as great as they do!

I’m so over all these bugs! And no one seems eager to help.

Same issue; it’s now May/2023. Hate it. Turning off toggle only changes the manner in which they are presented for follow up ( I believe w/ toggle on they appeared top of feed, highlighted in some way, can’t remember exactly.) Now they just SHOW UP at the top of the feed and confuse everything bc they appear to be new emails and/or unfinished business, but what they are are just freaking unwanted old emails what the living **** were they thinking with this feature.

Still happening on my iPhone 13 running iOS 16.4.1a. I have done all the updating, rebooting, turning off and back on I care to do. Fix this unasked for, annoying feature! Just because there is a segment of the population that can’t keep track of things, doesn’t mean the rest of want this “feature” by default, that can’t be turned off!

The feature, even if it WAS working properly, is poorly implemented. The fact that it just bumps a message to the top of the list with a new timestamp like another new message was just added, but does nothing else, is ridiculous and confusing.

When I have a thread of 20 messages, I literally have to go into the advanced options for each and every message to figure out when one I’m actually being reminded on and clear it.

If this had some thought put into the design, I would expect it to simply set a visible reminder flag that could be sorted on or filtered, that did not falsely update the thread as if there was new content.

Surely someone from Apple must read posts on this community forum? Why are they not acknowledging the problem and telling us when they will release a fix. Or even better remove the “feature” all together

I have read that Outlook for Mac is now free and has been vastly improved in its most recent version. So I will be switching to that if Apple don’t fix this bug soon.

I hate Apple with a passion (but I hate Microsoft slightly more). Steve may have been a bit of a tyrant but he didn't tolerate sloppiness or poor UI design. Tim has zero vision. Only cares about dollars. No wonder Jony left, which of course is half the problem.

In the latest example of this, I had the sentence "Why did I buy it?" in the email. Is this an example of AI making a mess of things?

I have "Follow Up Suggestions" turned off.

I guess this comment would trigger followup because of my sentence "Is this an example of AI making a mess of things?"

Nothing is more aggravating than having an old email pop up, thinking you are getting a response! It makes me wonder who within the Apple organization makes these decisions. Another annoyance is the "FOCUS" feature. And from what I understand in this thread, there is no response. Apple, PLEASE get your act together. I switched from PC 8 years ago, and already on my 2nd iMac, watch, MacBook and I phone. I don't want FOLLOW UP. I don't need it, it's confusing, and I want it turned off. How do I do this? And if I can't, then why was it developed in the first place. Last complaint. Nothing ever works consistently 100% of the time. Like the stand by mode on the iPhone.

Cave Creek wrote:

Nothing is more aggravating than having an old email pop up, thinking you are getting a response! It makes me wonder who within the Apple organization makes these decisions. Another annoyance is the "FOCUS" feature. And from what I understand in this thread, there is no response. Apple, PLEASE get your act together. I switched from PC 8 years ago, and already on my 2nd iMac, watch, MacBook and I phone. I don't want FOLLOW UP. I don't need it, it's confusing, and I want it turned off. How do I do this? And if I can't, then why was it developed in the first place. Last complaint. Nothing ever works consistently 100% of the time. Like the stand by mode on the iPhone.

Tell Apple:

Product Feedback - Apple

Running 17.3 Now. Follow up suggestions is and has been off since it was first added to iOS and I'm still getting Follow up suggestions. Always have been. Hate them. They don't go away. I'm in my Inbox, thank you very much.

[Edited by Moderator]