Apple Watch Ultra is dim? Not as bright as previous watch.

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Level 1

31 points

Apple Watch Ultra is dim? Not as bright as previous watch.

Hi all!

Looking to see if it’s just me or there’s others out there with the same issue.

I got my brand new Apple Watch ultra and it’s much more dim than my Apple Watch SE.

When in the pitch dark, it’s super dim! But if I go into the settings to change the brightness. Between level 1-2 it changes by 30 ish percent, then from 2-3 it hardly changes at all, maybe by 5%.

Called apple support and they got me to shine my iPhone flashlight on it and for sure, it light up very bright! Looked Amazing like it did in the Apple Store, take the brightness off it. Bam it’s back to dark again.

Apple support said it should be lighting up in the dark and not going dimmer. Then told me to take it back for a refund or exchange.

But before I do I’m hoping someone else might have the same issue or know how to fix?

Apple Watch Ultra

Posted on Sep 24, 2022 5:12 PM

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Answer 1

Top-ranking reply

Markuson

Level 1

12 points

Oct 15, 2022 1:38 AM in response to Jakevassallo

I’m new to Apple Watch and Ultra is my forst. But YES! This is driving me nuts! Way too dimmed in the dark. With my not-so-great eyes, this dimness is horrible. Looking everywhere for a way to force it brighter with no luck.

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