iPhone 14 Pro Max audio issues

Following a call with Apple it seems that uninstalling and reinstalling the Zoom App resolved my issues; identified via remote diagnostics. I use the Zoom App for meetings as well as phone calls. I also spent 24 hours with wifi calling turned off, though turning it back on did not bring back the same issues.

Try pairing from phone instead of the vehicle . It finally worked for me. Hope this is useful for someone else.

Hello Doogy858,

Thank you for reaching out to Apple Support Communities.

Do you currently have the Reduce Loud Sounds setting enabled?

"Reduce loud headphone sounds in Settings

1. Go to Settings , then tap Sounds & Haptics (iPhone 7 and later) or Sounds (earlier models).
2. Tap Headphone Safety.
3. Turn on Reduce Loud Sounds, then drag the slider.
4. iPhone analyzes your headphone audio and reduces any sound above the level you set."

More details can be found here: Use headphone audio level features on iPhone

If the issue persists, can you provide a few more details? Does this only happen with CarPlay? Also, what is your exact iOS version?

Cheers!

I watched a video.. haven’t tested it yet.. but had me do settings.. Face ID & passcodes… turn off attention aware features.. maybe they will help.. and if so let me know but probably will have tested it myself by then but let me know if it works

I am now keeping my I phone 14 pro max. I figured out how to solve my low volume issue when listening to music on my Beats headphones via blue tooth. The previous comment took us to settings, then music, then click EQ and check Late Night. This does increase the volume a little. To increase it more you go click settings, music, and then make sure Sound Check is off. Now I’m back to cranking my tunes!!!!

The latest software update addressed the CarPlay volume issue, however it brough other problems with it:

1) Bluetooth - my hearing devices constantly lose connectivity (sometimes one hearing device and then sometimes there other) - I never had this problem before?

2) Answering calls - I am unable to answer MS Teams calls when the screen is locked?

3) GPS - the GPS on both Apple and Google Maps could not connect resulting in the phone having to be rebooted while of driving (nice safety hazard for an expensive phone)?

I have an iPhone 14 Pro Max, which I have had for 2 weeks now, and quite frankly I am very disappointed in my cash purchase. I would not recommend this product - just too many "bug" issues

I am experiencing similar issues as at Doogy858 following the 16.1 update with phone calls and Zoom meetings. Have had this problem on both wifi and cellular data. I have also had more problems with my iPhone 14 pro than previous iPhones; not sure if it is software or hardware. I do not have the same issue on my iPad running os 16.1.

Have to agree with Doogy858. I am having exact same issue with random audio drops vs reductions in volume. Thought it was Bluetooth issue at first but now it happens with audio through the speaker. Very weird and has never happened before on any other iPhone. Would appreciate any assistance.

Hi! I don’t have CarPlay, but yesterday I needed to use Google maps to get somewhere, I could barely hear her voice! I had to hold the phone up to my ear, which I thought was probably a problem. If I ran into police, they would think I was using my phone and driving which theoretically I was doing, did you ever figure figure out why the sound is so low when you use like Google maps? Have a great day. Happy holidays.

Doogy858 Said:

"iPhone 14 Pro Max audio issues: Has anyone had issues with the volume on the phone suddenly lowering down to near non-hearable content on the new iPhone 14 Pro Max? [...]This has happened on Audible while listening to books as well as TikTok and music. The event is sudden and unpredictable."

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No. I have not come across this issue.

For reference...

Troubleshooting iPhone Audio:

A Few Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support



• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support