iPhone 14 Pro Max audio issues

Has anyone had issues with the volume on the phone suddenly lowering down to near non-hearable content on the new iPhone 14 Pro Max? I have owned every single iPhone model and this has never happened to me. I upgraded from iPhone 13 Pro Max. This has happened to many times for me to count. The volume decreases 5-10 seconds while listening to content on the speaker or while connected to Car Play.


This has happened on Audible while listening to books as well as TikTok and music. The event is sudden and unpredictable. Sometimes it will occur every few minutes while listening. I have not made enough phone calls on this phone to see if I am having the reported issues associated. with Car Play.

iPhone 14 Pro Max

Posted on Sep 24, 2022 5:29 PM

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Posted on Nov 15, 2022 5:59 AM

Following a call with Apple it seems that uninstalling and reinstalling the Zoom App resolved my issues; identified via remote diagnostics. I use the Zoom App for meetings as well as phone calls. I also spent 24 hours with wifi calling turned off, though turning it back on did not bring back the same issues.

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67 replies

Jan 6, 2023 1:17 PM in response to Doogy858

Today was the first instance of the sound volume dropping to extremely low levels while connected to Bluetooth in the car as well as 3 separate speakers in my home when trying to listen to Audible. The volume changes with the buttons but the sound does not increase and remains at the very low level. I ensured that all of the noise protections in settings mentioned above and the health checks were disabled, I rebooted my 14 Pro Max, rebooted the speakers and those actions did not resolve the issue. This is annoying and hope there will be a fix soon!

Nov 1, 2022 6:52 AM in response to hollace32

I experienced lost GPS signal issues again today and have intermittently dropped WiFi calls or patch’s of lost conversation.


i have had the phone for a month now and hope I can return it for a refund. It can’t even handle basics like making a phone call - one has to make numerous attempts with some calls having no audio but the timer is running?


seriously dissatisfied and disappointed.


where / how to arrange a cash refund?

Nov 17, 2022 6:53 AM in response to Doogy858

apple software is so full of bugs. Always announce ‘best’ but actually is ‘worst’


since the release of 16 version my mail Apple app number of message bubble notification on the app and library reflect different numbers per the attached (mail app 12 and library reflects 10?).


wifi calling with the iPhone pro max is unstable, whether using teams of FaceTime.


a real disappointment and will not consider Apple products in the future. I rely on call stability as that is a fundamental of a phone, apparently not for an iPhone?

Nov 28, 2022 4:54 AM in response to Doogy858

Am having the exact same issue. Phone worked good for about a month then all of sudden this issue has arose. Doesn’t seem to happen when plugged and in and fully powered but notice it gets worse as the battery life drops.


regretting my choice moving from a Samsung to an iPhone.


also tried the Face ID thing that the previous poster suggested and it doesn’t solve the issue.

Dec 19, 2022 3:55 PM in response to Kalijami

Oh my gosh, I thought I was the only one! I could not hear her I could not hear her. I had to f**k hold the phone up to my ear the entire time I was driving just like you probably did! I have not received any kind of help on this whatsoever


The other problem I’m having is using Siri let me know if you have this problem. I use Siri alarm for text so when I click the Siri button or the microphone button, my texts are pretty long, but the microphone keeps going off so I have to keep hitting microphone. I will find myself talking and talking, but the microphone has gone off. I keep having to reactivate the microphone button to get either my email or my notes or my texts or whatever I am trying to do do you have this problem with your microphone for Siri not working properly I do have the same problem that you do with Maps! I couldn’t hear it whatsoever. It was like a whisper.

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iPhone 14 Pro Max audio issues

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