Just got new Router from Verizon and my wifi keeps dropping, its some setting in my macbook since it

Just got new Router from Verizon and my wifi keeps dropping, its some setting in my macbook since it the only computer in the house the keeps getting dropped??


Posted on Sep 25, 2022 4:32 AM

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3 replies

Sep 26, 2022 7:15 PM in response to Maryf45

Hello Maryf45,


If you are having an issue with your MacBook continue to Wi-Fi, we would work through these steps found at If your Mac isn't connecting to the internet over Wi-Fi - Apple Support


  1. Restart your Mac
  2. Update your Mac
  3. Check VPN or other security software
  4. Use the built-in diagnostic tools
  5. Update the Wi-Fi router
  6. Try a different network or contact your ISP


Additional details about each of those steps can be found at the page provided above.


Have a good day.

Sep 28, 2022 12:56 PM in response to srbwanderer

It connects to wifi but will randomly go offline and try to pick up my Iphone hotspot.. I've turned off MAC and restarted, NO VPN, and Reset the Router to factory, it's something with my computer settings, just happens random. My computer is only 12 ft away from router on the same floor.


I did the built in Diagnostic but now don't know how to open them.

Sep 26, 2022 7:41 PM in response to Maryf45

Maryf45 Said:

"Just got new Router from Verizon and my wifi keeps dropping, its some setting in my macbook since it the only computer in the house the keeps getting dropped??"

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Use of a Range Extender:

If you are in an isolated place (i.e. a room with closed doors), then note that you may not be getting a strong enough of a signal. So, if such is the case, then you may need to purchase a range extender with will amplify the signal.

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Just got new Router from Verizon and my wifi keeps dropping, its some setting in my macbook since it

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