citibank VISA not working on Apple Pay

I have a citibank VISA card that has been activated on Apple pay but it is always declined at the store.

Apple Watch

Posted on Sep 25, 2022 8:35 AM

Reply
1 reply

Sep 27, 2022 7:11 AM in response to digitaldaryl

Hello digitaldaryl,


Thank you for reaching out in Apple Support Communities. With the transaction declined in Apple Pay, let's follow these steps:


For declined transactions, verify that the correct address is in Settings > Wallet & Apple Pay > [Declined Card] > Billing Address.


If the billing address is incorrect, let's ensure that it's updated correctly. This may help.


Now if that does not help, you'll want to contact your card issuer for further assistance.


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

citibank VISA not working on Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.