You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charger not fitting

Brand new IPhone 14. Charger will not fit. Got it today. Why won’t it fit?

iPhone 14, iOS 16

Posted on Sep 25, 2022 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2022 9:34 AM

Your new iPhone came with a USB C to Lightning cable. The Lightning cable should surely fit your phone. The change is from standard USB A to USB C as the world rapidly moves away from the old standard USB A plug to the much better USB C standard.


Your options are:


  1. If you don't have a USB C Charging Brick, buy one. You can pick up a 20w USB C brick at your Apple Store, BestBuy, Staples or order one from Amazon
  2. If you had a previous iPhone, use the charger which you already own. But you won't get fast charging with an older cable and brick
  3. Buy a MagSafe Charger and Charging Brick and don't use a cable at all
1 reply
Question marked as Top-ranking reply

Sep 25, 2022 9:34 AM in response to jayce233

Your new iPhone came with a USB C to Lightning cable. The Lightning cable should surely fit your phone. The change is from standard USB A to USB C as the world rapidly moves away from the old standard USB A plug to the much better USB C standard.


Your options are:


  1. If you don't have a USB C Charging Brick, buy one. You can pick up a 20w USB C brick at your Apple Store, BestBuy, Staples or order one from Amazon
  2. If you had a previous iPhone, use the charger which you already own. But you won't get fast charging with an older cable and brick
  3. Buy a MagSafe Charger and Charging Brick and don't use a cable at all

Charger not fitting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.