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Why does it say “Software Update Failed” and then it says under it “An error occurred downloading iOS 15.7”

iPhone 12, iOS 15

Posted on Sep 25, 2022 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2022 1:49 PM

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


1 reply
Question marked as Top-ranking reply

Sep 25, 2022 1:49 PM in response to alanis3

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


Why does it say “Software Update Failed” and then it says under it “An error occurred downloading iOS 15.7”

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