Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does it say “Software Update Failed” and then it says under it “An error occurred downloading iOS 15.7”

iPhone 12, iOS 15

Posted on Sep 25, 2022 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2022 1:49 PM

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


1 reply
Question marked as Top-ranking reply

Sep 25, 2022 1:49 PM in response to alanis3

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


Why does it say “Software Update Failed” and then it says under it “An error occurred downloading iOS 15.7”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.