Apple ID does not exist

I have not used my iPhone for over a year. Now I have to login with the Apple ID I used to setup the device, but this AppleID no longer exists. How can I proceed?

iPhone XR

Posted on Sep 25, 2022 1:11 PM

Reply
1 reply

Sep 27, 2022 9:32 AM in response to robbert209

Hello robbert209,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your Apple ID.


To clarify, did you delete or deactivate the Apple ID in question?


If not, have you checked out this link yet? It could be helpful if you're not sure of the Apple ID used to set up the device: If you forgot your Apple ID email address or phone number - Apple Support


If you're not able to locate the Apple ID using those steps and you're sure it wasn't deactivated or deleted, we recommend reaching out to Apple directly to resolve this issue here: Get Support


We hope this helps.


Cheers!


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Apple ID does not exist

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