So we removed the iPad mini from FindMy and from Devices in iCloud but after restoring it and rebooting the iPad is still asking for the old credentials. It also is saying that the password is incorrect each time we enter it. We have updated the password and restore/updated the iPad using Mac. Help!
You might be best advised to seek assistance directly from from Apple Support.
You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your device, the App can be downloaded from the App Store:
iPad mini activation lock glitch?
