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I can not open my App Store on M1 MacBook Air. Got it yesterday, updated it to Monterey.

I can not open my App Store on M1 MacBook Air. Got it yesterday, updated it to Monterey.

Posted on Sep 26, 2022 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2022 10:35 PM

Hi sourav6969,

Welcome to the Apple Community.


Congratulations on the new M1 MacBook Air!


Re: I can not open my App Store


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. 


How to create your Apple ID if you do not have one::

How to create a new Apple ID – Apple Support


Try signing your new Mac in to your Apple ID

Sign in with your Apple ID - Apple Support

says:

  1. Choose Apple menu  > System Preferences.
  2. Click Sign In.
  3. Enter your Apple ID and password. 
  4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

____________________________________________________________________________________


Troubleshooting, if needed:

What to do:


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support

 

If you can't download or update apps on your Mac - Apple Support

_____________________________________________________________________


Support from Apple:


App Store Support has a website online.

(There's a :Get Support" link at the bottom of the webpage that opens from the link):

App Store - Official Apple Support


Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 26, 2022 10:35 PM in response to sourav6969

Hi sourav6969,

Welcome to the Apple Community.


Congratulations on the new M1 MacBook Air!


Re: I can not open my App Store


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. 


How to create your Apple ID if you do not have one::

How to create a new Apple ID – Apple Support


Try signing your new Mac in to your Apple ID

Sign in with your Apple ID - Apple Support

says:

  1. Choose Apple menu  > System Preferences.
  2. Click Sign In.
  3. Enter your Apple ID and password. 
  4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

____________________________________________________________________________________


Troubleshooting, if needed:

What to do:


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support

 

If you can't download or update apps on your Mac - Apple Support

_____________________________________________________________________


Support from Apple:


App Store Support has a website online.

(There's a :Get Support" link at the bottom of the webpage that opens from the link):

App Store - Official Apple Support


Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

I can not open my App Store on M1 MacBook Air. Got it yesterday, updated it to Monterey.

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