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My iPhone 6s is locked on a white screen and black apple logo

My iPhone S is locked on a white screen and black apple logo, I've tried going to the recovery mode screen but its not working when I press the home button and the sleep/wake button. Do you have any ideas what I could try next? thanks Rachel

iPhone 6s

Posted on Sep 26, 2022 8:58 PM

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Question marked as Best reply

Posted on Sep 26, 2022 9:07 PM

Leelangnz Said:

"working when I press the home button and the sleep/wake button. Do you have any ideas what I could try next? thanks Rachel"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




1 reply
Question marked as Best reply

Sep 26, 2022 9:07 PM in response to Leelandnz

Leelangnz Said:

"working when I press the home button and the sleep/wake button. Do you have any ideas what I could try next? thanks Rachel"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




My iPhone 6s is locked on a white screen and black apple logo

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