My iPhone 6s is locked on a white screen and black apple logo

Leelangnz Said:

"working when I press the home button and the sleep/wake button. Do you have any ideas what I could try next? thanks Rachel"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support