Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Time showing absurdly high usage

Hi I’ve been having a problem where Screen time is showing very high usage basically impossible to reach I know I am not using my phone for that long this has been happening for more than 3 months I’ve turned Screen time on and off countless times and even reseted my settings but it didn’t work.

iPhone XS Max, iOS 16

Posted on Sep 27, 2022 8:49 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2022 11:58 PM

Not unless you want to

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 


If the glitch is caused by some security app (usual suspect) or rogue app then you'll just restore it right back

7 replies
Question marked as Top-ranking reply

Sep 27, 2022 11:58 PM in response to sanaan01

Not unless you want to

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 


If the glitch is caused by some security app (usual suspect) or rogue app then you'll just restore it right back

Screen Time showing absurdly high usage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.