iPhone 14 Pro Live Listen Issue

I listened to music through my gen 1 Airpods Pro on my iPhone 14 Pro and decided to check out Live Listen, where your iPhone's microphones would relay audio from the outside to your Airpods.


Somewhat weirdly, upon enabling it, the phone's UI in the control centre started to look very weird and all jagged. Dangerously the phone stopped responding and did not register any of the buttons pressed, gestures made on the display or other attempts to return home.


Eventually, after a few moments, it would go to the wallet app because I repeatedly pressed the power button on the side.


I thought it was some small bug that would be left unnoticed until I decided to do the same thing again, activating live listen through my Airpods Pro and then suddenly unable to turn it off as the display freezes before returning back again.


I took a screenshot of what I was seeing in the control centre and the display was frozen upon my attempts to return back home. Interestingly enough, my Airpods were still playing music while also relaying the live listen audio when it was still frozen.


Hopefully, Apple takes note of this issue as it was certainly quite a scare for me as I only recently got this device.

iPhone 14 Pro, iOS 16

Posted on Sep 27, 2022 10:06 AM

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Posted on Oct 30, 2022 11:56 AM

I have the same problem when using Live listen with my AirPod Pros (2nd generation) and my iPhone 14 Pro Max! It does this every single time I use Live listen. My phone gets stuck on freeze. Waiting doesn’t help. It just stays frozen. The only way I’ve found to “unfreeze” it is to do a force restart. But even that is significantly delayed. I usually have to wait 2-3 mins after holding down the buttons before it even powers off.

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Oct 30, 2022 11:56 AM in response to ArmMan1016

I have the same problem when using Live listen with my AirPod Pros (2nd generation) and my iPhone 14 Pro Max! It does this every single time I use Live listen. My phone gets stuck on freeze. Waiting doesn’t help. It just stays frozen. The only way I’ve found to “unfreeze” it is to do a force restart. But even that is significantly delayed. I usually have to wait 2-3 mins after holding down the buttons before it even powers off.

Sep 29, 2022 10:58 AM in response to wheelori

Hello wheelori,


Welcome to Apple Support Communities. Does this continue after restarting the iPhone? Follow the steps listed in the Apple Support article: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, or 13

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Should this persist after restarting, get in touch with Apple Support for additional assistance:


Get Support


We hope this helps you.


Cheers!


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iPhone 14 Pro Live Listen Issue

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