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Trade in

I would like to cancel my trade in offer and I have already ordered the phone 3 weeks ago.

Can I pay the money that I was meant to get for the phone and still keep the current order

iPhone 11, iOS 16

Posted on Sep 27, 2022 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2022 11:31 AM

You don't need to to anything to cancel the trade. See the following from Apple Trade In - Apple


Can I cancel a trade-in?


If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.


1 reply
Question marked as Top-ranking reply

Sep 27, 2022 11:31 AM in response to Patrickcorr05

You don't need to to anything to cancel the trade. See the following from Apple Trade In - Apple


Can I cancel a trade-in?


If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.


Trade in

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