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Hi guys I am new in Apple devices and I don't much .. I have an issue with my work app which I can download but it doesn't install and show me an error .. I saw a lot of videos about it but I don't found solution.. and I also it doesn't show something in device management ( I have iPhone 13 and in older version it show up ther).. thank you guys and sorry about my English
To install apps form outside the App Store, you will need a profile that allows the app to be installed.
Your IT department must tell you where to download this profile from., Once its setup on your iPhone under Settings->General->VPN & Device Management you can trust the developer there and the App should then open and work.
You need to work with your IT department for custom apps like that, There are no steps form Apple’s side as it depends entirely on the App.
Link-> Install custom enterprise apps on iOS - Apple Support
To install apps form outside the App Store, you will need a profile that allows the app to be installed.
Your IT department must tell you where to download this profile from., Once its setup on your iPhone under Settings->General->VPN & Device Management you can trust the developer there and the App should then open and work.
You need to work with your IT department for custom apps like that, There are no steps form Apple’s side as it depends entirely on the App.
Link-> Install custom enterprise apps on iOS - Apple Support
Hi again .. I contact my it department at work and they say I need to install the at first .. but still my app downloads and it can not install .. this error come on from IOS I think and I don't know what to do to install it
gkentian wrote:
Hi again .. I contact my it department at work and they say I need to install the at first .
What do you mean by "the at".
If its a profile, then you need to download the profile form wherever your IT department says it is and it will get applied to the iPhone.
Then you can install the app.
Have you followed your IT departments instructions?
On what device is this happening?
What operating system version is it running?
Have you contacted your work IT department for exact steps to install the App?
i have iPhone 13 and running iOS 16.2 .. yes I contact my work but they have just steps from older versions
Thank you very much for your help
App don't install from safari
