Stuck in "Update Apple ID Settings" loop on macOS

I have Two-Factor Authentication (and end-to-end encryption) enabled but still hung in "Update Apple ID Settings" loop on MacOS 12.6.

I click "Continue" on System Preferences Apple ID dialog.

OS displays "Update Apple ID settings / Some account services will not be available until you sign in again." dialog.

I click "Continue"

spin, spin, spin…

And back to the System Preferences Apple ID dialog with "Update Apple ID" message and "Continue" button… again.

Mac Pro, macOS 12.6

Posted on Sep 27, 2022 2:53 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 6:38 PM

Have you tried restarting the computer? Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account to see if the same problem continues. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. 


Isolating an issue by using another user account 


If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. 


Safe Mode - About.    

2 replies
Question marked as Top-ranking reply

Sep 27, 2022 6:38 PM in response to geowar1

Have you tried restarting the computer? Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account to see if the same problem continues. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. 


Isolating an issue by using another user account 


If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. 


Safe Mode - About.    

Sep 27, 2022 6:53 PM in response to geowar1

This has been happening since 2018… many reboots in that time and happens on all accounts (and two different Apple ID’s) on that one machine. We have three other macOS machines (plus iPhones, iPads, Apple TV’s & Watches) that don’ t do this.

It’s on hardwired 1 Gbit backbone ethernet; tried moving next to router… no difference.

[We’ve had DSL, hotspot, satellite (Hughesnet and now StarLink)… no difference.]

I done several complete macOS reinstalls using recovery mode… no difference.

Same behavior with a new user trying to use the same Apple ID.

It’s an Intel Mac Mini… I’ve got a replacement M1 Mac Mini…

just waiting on some Intel apps to be updated to M1 to switch over.


[FYI: Ex-Apple (DTS) scientist/engineer… retired in 2016.]


Thanks for the reply.

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Stuck in "Update Apple ID Settings" loop on macOS

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