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Contact card is not available for FaceTime????

I just changed my carrier to Verizon, and now no one can FaceTime me. States Contact Card is not available for FaceTime???




iPhone 14 Pro Max

Posted on Sep 27, 2022 5:29 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 5:33 PM

Since you have changed the provider you need to reactivate iMessage & FaceTime.


To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...


4 replies
Question marked as Top-ranking reply

Sep 27, 2022 5:33 PM in response to CindyDeavila

Since you have changed the provider you need to reactivate iMessage & FaceTime.


To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...


Sep 27, 2022 5:31 PM in response to CindyDeavila

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.

Contact card is not available for FaceTime????

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