playlist images gone after update to tvOS 16

Question

playlist images gone after update to tvOS 16

After upgrading to tvOS 16 my existing Genius playlist artwork is not showing up on the Apple TV, but shows up fine on my iPhone and Mac Studio. The example below shows four Genius playlists: "Always", "Ancient Legend", "Free Wheelin'", and "Moving in Stereo" displaying the images on everything but the Apple TV.

Yes. I have rebooted everything and even did the power-off on the Apple TV device to hopefully reset the memory. No joy. Everything is updated with the latest versions possible. The library is sourced on the Mac Studio (2022) and looks proper there. Looks fine on the iPhone.

In the prior version of tvOS the images showed on the Apple TV.

Mac Studio Music:

iPhone Music:

Apple TV "computer app" music library access:

Apple TV 4K, tvOS 16

Posted on Sep 27, 2022 9:50 PM

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Answer 1

JJRASC

Community Specialist

Sep 29, 2022 3:56 PM in response to GallenteCitizen3141

Hello, GallenteCitizen3141. Thank you for posting to the Apple Support Communities. We understand your situation and how you are noticing that certain albums are missing the expected artwork. We are happy to help with this.

To find out more, can you tell us if this same issue occurs with new playlists that you create in your library? Please use the instructions in the following Apple Support article to create a new playlist:

How to make a playlist in the Apple Music app - Apple Support

We hope that this information helps you.

Cheers!

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Answer 2

Sep 29, 2022 7:28 PM in response to JJRASC

Ok. There is an issue here.

From the Mac Studio a playlist that I manually select songs will show the artwork while the playlist generated by the "Smart Playlist" will not. Although the artwork will be displayed on the Mac Studio for both cases. Somehow the past "Genius" and current "Smart Playlists" will not display artwork on the Apple TV via the shared library mechanism and the "computer app".

See missing artwork for "Playlist2 Smart from Mac Studio" below:

On the Apple TV when you select the Smart Playlist the Artwork shows in that display (see below) but not in the higher level display shown above.

Artwork shows on the Apple TV when the individual tracks are playing, so there is that but that has been true all along. It was just the missing high level display shown in the first photograph.

On the Mac Studio:

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playlist images gone after update to tvOS 16

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