iPhone 14 Pro Max restarts

My new iPhone 14 Pro Max, began restarting early this morning, over and over again. In the middle of using an app, watching a youtube video, checking email, and under many different situations.

I tried all of the suggested fixes, but nothing worked.

I noticed this afternoon that my iPhone indicated that there was an update available for ios 16.0.2. This was strange because I had done the update yesterday.

I tried to do the update several times today, but my iphone would restart after a few minutes and not complete the update.

I reset the network setting; I reset all the settings, but nothing worked.

I erased everything on my iphone, and did a complete restore from a backup of my old iphone 12 Pro Max. Then I downloaded the ios 16.1 Beta 3 update.

Everything has been working great now, no restarts. The only difficulty was having to set up everything again after the restore.

My best guess is that during the attempted install of 16.0.2, my iphone quit without me knowing it. This meant that the update was not completed, a known cause of frequent restarts.

I think that perhaps many people have tried to install the 16.0.1 or 16.0.2 update while charging their iphone and it restarted, rendering the iphone corrupted by an incomplete install.

You might try to erase all content and settings and restore from a backup. This seemed to fix the frequent restarts. Even when charging now, my phone does not restart again as before.

I also think installing the Beta 3 version of ios 16.1 is a help.

UPDATED:

I went ahead and did the reset and right after I erased my device. I downloaded my stuff from iCloud backup where I previously transferred it from my 13 pro max as this was the way I have done it for years but thought maybe something went wrong during the transfer.

My device is on 16.0.2 and I kept the optimize charging off. For two nights now I have not had a problem with restarts.

Good luck

Hi aceman1517,

It might be helpful for you to speak with Apple directly about this issue. Click the link below, choose the phone number for your region from the list, and call when it is convenient.

Contact Apple for support and service - Apple Support

Kindest regards!

My 14 pro max has just started doing the same thing. I have the 16.0.2 installed also. Haven't tried the reset yet but when its on Apple MagSafe charger it restarts twice at night.