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Level 1

4 points

My computer does not work

Esc and cap lock is working

screen and Touch Bar is black

MacBook Pro 13″, macOS 12.5

Posted on Sep 28, 2022 8:29 AM

Top-ranking reply

Level 9

56,155 points

Posted on Sep 28, 2022 3:37 PM

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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