ALINA__L Author

Level 1

4 points

My computer does not work

Esc and cap lock is working

screen and Touch Bar is black

MacBook Pro 13″, macOS 12.5

Posted on Sep 28, 2022 8:29 AM

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1 reply

Sep 28, 2022 3:37 PM in response to ALINA__L

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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My computer does not work

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