ALINA__L Author

Level 1

4 points

My computer does not work

Esc and cap lock is working

screen and Touch Bar is black

MacBook Pro 13″, macOS 12.5

Posted on Sep 28, 2022 8:29 AM

Reply

Similar questions

Help my computer won’t turn on Reset computer after it was flashing. Now it’s stuck in the mode of showing the keyboard and mouse
355 1
Computer frozen and keyboard won’t type i have restarted my computer three times. There is no apple logo in the left hand corner. My keyboard will not type. My mouse is working.
392 1
Mac on but black screen My macbook pro is on with a black screen
724 1

1 reply

Sep 28, 2022 3:37 PM in response to ALINA__L

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My computer does not work

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up