I’ve been trying to use face ID for a while, I gave up after a bit. When I try again all it says is “Move higher, Move lower, then even that it says “face ID not available”. I need help with this because I wanna set up face ID.
iPhone 11 Pro
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
Try force restarting your iPhone and make sure you are on the latest firmware.
I tried both, but neither of them worked. It only says unavailable when it detects my face.
Face ID saying “Face ID not available.”
