My husband died I can I don’t know the pass codes


My husband passed away and I cannot get into my Apple ID it will let me use my face recognition but then it wants me to put in a code and I don’t have a code and I can’t get in his I don’t know his code and I can’t change your email addresses how do I go about doing that

Posted on Sep 28, 2022 4:20 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2022 1:00 PM

Hi Patti4318,


We're sorry to hear of your loss. You may be able to gain access to your husband's account, following the guide below.


How to request access to a deceased family member's Apple account


Regarding your Apple ID, there are a few methods to receive a verification code, allowing you to sign in or change your password. You'll find the different options within the next link.


Get a verification code and sign in with two-factor authentication


If you still can't sign in

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Have a nice day.

1 reply
Question marked as Top-ranking reply

Sep 30, 2022 1:00 PM in response to Patti4318

Hi Patti4318,


We're sorry to hear of your loss. You may be able to gain access to your husband's account, following the guide below.


How to request access to a deceased family member's Apple account


Regarding your Apple ID, there are a few methods to receive a verification code, allowing you to sign in or change your password. You'll find the different options within the next link.


Get a verification code and sign in with two-factor authentication


If you still can't sign in

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Have a nice day.

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My husband died I can I don’t know the pass codes

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