The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an iPhone13 Pro Max - IOS is current, but visual voicemail not working. My husband and I both got new phones at the same time, and his works perfectly - so it's not our carrier. I have tried everything I can find to try online, but nothing works. Any ideas?
iPhone 13 Pro Max
That doesn't mean it isn't your carrier. Just had the same experience with 2 new iPhone 14s, same carrier, one worked immediately, the other didn't. After making a call to and leaving a voicemail for the one that wasn't working, after a delay of an hour of so, it finally started working. Contact your carrier if it isn't working.
Voicemail, including Visual Voicemail, is a carrier feature. Contact your carrier. They need to fix it on their end.
Visual Voicemail
