Silent mode
Quiet often my phone goes into silent mode even if the ringer volume is full and the silence button is off
i have to restart my phone to resume the ringing again
pls help
iPhone 13, iOS 16
Question marked as
Best reply
Check or delete your Focus instances, Settings, Focus.
The analysis approach is
First try a Forced restart
Force restart iPhone – Apple Support (UK)
If no better
Backup, restore to factory, and test, then restore from backup:-
(If the phone needs attention you will have to do this anyway)
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new.
(1) How to back up your iPhone, iPad, and iPod touch - Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the problem remains then do step (2) again but set up as new without restoring any backup.
If it fixes it then it is probably a rogue app or setting.
Otherwise arrange a repair
iPhone Service & Repair - Apple Support