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iPhone 14 pro front camera freezing and going black

It seems like my front camera freeze a lot, or somehow don't connect.

  • Already at initial set up of the phone, the Face ID set up froze and couldn't register my head rotating.
  • When FaceTiming, my video drops out and the one I talk to only get a black stream. I have to manually turn on and off camera. But the dropped out again after a while.
  • When opening camera app and switch to front camera, it gets stuck in the blur transition. For 20-30 seconds at times. Or showing a few frames then freezing. And sometimes showing a really weird image stream. Looking like a bad home made instagram filter..


Anyone else having the same problem? Likely hardware, right?

Not super keen on full reset, deliver to service just a week after getting all set up on new phone.


iPhone 14 Pro

Posted on Sep 29, 2022 2:28 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2022 4:45 AM

Hello,

Start here:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

However, you'll probably need to have the phone checked:

Find Locations

Good luck.

2 replies

iPhone 14 pro front camera freezing and going black

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