iPhone 14 Pro - intermittent Wifi

Hi anyone else experiencing this issue - when connected to Wi-Fi I get this occasional issue where my phone sort of stops / pauses - it happens in web pages in safari or chrome which stop loading completely; or an app which fails to load or refresh content. It’s intermittent but getting to the point where I’m switching off Wi-Fi and relying on 5G. The issue does not reoccur in 5G. I’m on iOS 16.0.2.


Steps I’ve taken to fix this issue include:

1) Switching Wi-Fi off and on

2) Switching iPhone on / off

3) Restarting iPhone

4) Reset network settings to factory

5) Removed iPhone from network and rejoining

6) Reset Wi-Fi Network

7) Clearing cache and settings in Safari & Chrome


Thanks

VP



iPhone 14 Pro

Posted on Sep 29, 2022 4:08 AM

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Posted on Dec 30, 2022 2:48 PM

VPN that is installed can screw up data flow even when it is off. To fix this you must delete the VPN profile. And if you transferred your content from the iPhone 11 to the 14 Pro and did not delete Nord VPN and reinstall it that is your problem.


One important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.


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Question marked as Top-ranking reply

Dec 30, 2022 2:48 PM in response to Meatfeast23

VPN that is installed can screw up data flow even when it is off. To fix this you must delete the VPN profile. And if you transferred your content from the iPhone 11 to the 14 Pro and did not delete Nord VPN and reinstall it that is your problem.


One important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.


Jan 11, 2023 1:16 PM in response to Meatfeast23

Try deleting the Nord VPN profile and app, and see if that fixes the problem at home. Keep in mind that any time you move to a new phone or update an existing phone you may have to delete the VPN and reinstall it, because the phone’s settings have changed, and the VPN only configures to the phone’s settings when you first set it up.


So delete the VPN completed. If that fixes it, reinstall the VPN.

Feb 14, 2023 8:12 PM in response to Vestan Pance

Just letting you know I experienced the same issue, along with my apps showing "no internet connection" for up to 30 seconds, eventually joining. I was getting nowhere fast with my service provider and Apple - in that the suggested fixes did not work - however I read on here about the VPN issue so tried that myself. Removed the VPN app as well as from Norton Settings and the phone fixed itself immediately. I have now re-set up the VPN to test and the issue has not reappeared. Cheers

Mar 1, 2023 9:57 AM in response to e_upstairs

Well, I believe I was wrong about my iPhone 14 being the issue.


I noticed when going into the Xfinity app and running tests that although my pod was connected with a strong signal, there was limited performance indicated. I unplugged the pod, removed it from the network, got everything reconnected to the Gateway modem/router, and now everything has been working fine since, which was a few days ago.


This was causing my iPhone 14 as well as my laptops and kids' Xbox and Kindle to disconnect and fail to reconnect. So the Xfinity pod was the issue (not sure if it needs to be reset or is just failing, although it's not even two years old). I hope this helps someone!

Mar 12, 2023 7:14 AM in response to sajidDXB

I had the exact same issue, worked with apple support for a week, worked with an app vendor for a week and the end result from both was send the phone back. As a last ditch effort I factory defaulted the phone and deleted EVERYTHING out of it and set it up again from my old phone and it now works perfectly.


also if you have any beta firmware or apps DO NOT INSTALL THEM FROM THE BACKUP. Install them from scratch on the new phone.

Mar 12, 2023 7:19 AM in response to SonantBroom

i worked with apple support and an app vendor for about a week and got absolutely nowhere, the end result was send it back for a replacement. As a last ditch effort I factory defaulted and deleted everything. Then I set it backup using my old phone again and it works perfectly. I’m guessing something got corrupted in the original transfer of data.


also if you have any beta firmware or apps do not transfer to the new phone, install it from scratch on the new phone once the data has transferred.

Feb 5, 2023 3:05 PM in response to Vestan Pance

Ok so none of this has worked for me on my 14 pro.

Ever sine I got it in Oct 22 it’s had the problem of dropout on wifi. This happens multiple times a day and the short term fix is simply swapping between 2.4 and 5 GHz. This works for a few minutes to a few hours but is incredibly frustrating.

My old 8 Plus, iPad, MacBook and tv have no issue staying connected so it’s definitely 100% the phone.

To try and resolve it I’ve done the suggested resets, removed VPN, changed routers, restarted multiple times and it’s still happening.

The real solution has to come from Apple as nothing else works for me!

Feb 8, 2023 12:09 PM in response to Vestan Pance

I had a baffling problem connecting Mac Mini M1 to Ethernet. Turned out it the WiFi router was blocking it as an unknown device. Went into the Netgear router control app and allowed the Mini - and voila, working fine.


NOW, WITH the iPhone 14 Pro, another baffling problem - NO INTERNET. Okay, very old brain at last remembered what worked with the Mini. Sure 'nuff, allowed the phone on the Netgear app and we have wi-fi. Hope this helps.

Mar 5, 2023 7:39 AM in response to KerryA3052

KerryA3052 wrote:

Yes - I have had this since I upgraded ( no WiFi issues as works on all other devices ) - and did n’t on my IPhone 12 before that .

Virtually every website I go into ( and apps ) I either get a blank white screen or it just freezes while trying to open the website - if I switch off WIFi - try on 4g/5g it often works - and then put WiFi back on - it may work but not 100% .
Also on the Daily Mail app in particular - w- I can’t open stories / articles the first time ( I get a blank white screen ) - I can’t read them unless I “arrow “ back out and go back in - it’s driving me crackers !

Are you using VPN? If you are, delete the VPN profile and app and the problem will be fixed.


If that isn’t the issue, test with other Wi-Fi networks. If it happens with all networks (such as Starbucks) Reset Network Settings.


If it only happens with your home network then the problem MUST be with the router or with local interference→Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support. Start with rebooting your router. Then verify that the router firmware is up to date.

Jan 12, 2023 1:40 PM in response to Cherparm2

VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.


Something to think about→Don't use VPN - GITHUB


There are two legitimate purposes for using VPN:


  • To allow access to a private network such as a school or business when you are not on site. 
  • To allow access outside of a country with a repressive government that has restricted Internet access. (This has suddenly become more important)


Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so. 


You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.


If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.


With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support

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iPhone 14 Pro - intermittent Wifi

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