IPhone does not generate DTMF tones

Hello MSDORES,

We'd like to provide you with a few steps that may help resolve the issue that you're having with DTMF tones:

• Manually update your carrier settings 

1. Make sure that your device is connected to Wi-Fi or a cellular network.

2. Tap Settings > General > About.

3. Follow the onscreen instructions to install your carrier update.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier. To see additional carrier information, tap the version number. To verify that you have the latest carrier settings installed, contact your carrier.

• Update iOS on iPhone - Be sure to secure your data with a backup before proceeding.

If the issue persists, we suggest reaching out to your carrier for further assistance.

Best wishes!

Has this answer ever solved the issue for anyone? And yet the "Community Specialists" continue to cut and paste it every time someone brings up the issue.

Did you ever find a fix?