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macey165 Author

Level 1

4 points

Software update issue

Everytime I try update my iPhone 11 to the newest update (IOS 15.7) it’s repeatedly saying (error, you are no longer connected to the internet) when I’m connected to Wi-Fi etc

iPhone 11, iOS 15

Posted on Sep 30, 2022 12:53 PM

Top-ranking reply

Raicya

Level 10

209,019 points

Posted on Sep 30, 2022 1:13 PM

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

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