You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Authorizing a Computer.....

I de-authorized two other computers from my iTunes account. I am now trying to authorize the computer I want to add. However, after attempting to do so, I still am getting an error message telling me that I already have the maximum 5 devices associated with my account. But I do NOT....

Help?

Posted on Sep 30, 2022 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2022 4:44 PM

Try Deauthorize All and then authorize any computers that you still have and want to use. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


2 replies
Question marked as Top-ranking reply

Sep 30, 2022 4:44 PM in response to SammyC-PDA01

Try Deauthorize All and then authorize any computers that you still have and want to use. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


Authorizing a Computer.....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.