Problem with a having to "reauthorize my apple music account" on SONOS and ending up in the loop from ****!

I have a Sonos One Speaker that has

been hooked up to my home internet since 2015. I have also subscribed to

various music services, including “Apple Music”, and have used them all

numerous times over the years.


They have all worked worked just

fine until recently -- when I opened my Apple Music account and got the

message:


“Your Apple Music account needs to

be Reauthorized” I click “OK”, and get: “Your

Apple ID xxxxx will be used to reauthorize account”  The ID was

correct, so I clicked OK.


After a few seconds, a screen popped

up ( with bells and banners...) and the text says: “Your Apple Music Account

has been Reauthorized” SO...I click the “DONE” button at the bottom and get the

message:


“Unable to browse Music...” I click

out of that screen and get:“Your Apple Music Account Needs to be

Reauthorized”  AARRRRGGGGGHHHHH!!!!!


I could play that loop many times

with no good outcome...Everything is up to date, speaker, sonos software,

computer, etc.


Here’s what hasn’t worked so far:


   1) Turning Router off

and on (many times)


   2) Rebooting the

Speaker. (a Sonos 1)


   3) Setting it all up

again from the beginning, trying it with BOTH an iPhone and an Android.


I’m afraid I passed my “wit’s end”

quite a while ago, ANY help would be greatly appreciated before I resort to

trying the “Sonos Speaker Toss” ..(at this point I could probably

break 25 or 30 yards!)


Philip

iPhone 6s

Posted on Sep 30, 2022 5:58 PM

Reply

Similar questions

1 reply

Oct 2, 2022 12:35 PM in response to phigorus

Hello phigorus,


In reviewing what you said, you mentioned both an iPhone and an Android are having issues with Apple Music with the Sonos. Have you been able to test if things work without the Sonos in the picture, such as just playing from the phone? If that works, then we know your account is okay and, if that's the case, then Sonos Support will be the best course of action.


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Problem with a having to "reauthorize my apple music account" on SONOS and ending up in the loop from ****!

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